We accept returns within 30 days of delivery. Products must be unused, in their original packaging, and in resalable condition.

If your order arrives damaged, please contact us as soon as possible with clear photos of the damaged products. We will arrange replacements for verified damaged items.

If any products are missing from your order, please notify us within 48 hours of delivery so we can investigate and resolve the issue.

We offer free shipping on qualifying orders. The minimum order value and any product exclusions will be displayed during checkout and on our Shipping Policy page.

Orders can currently only be placed through our website. Our customer service team can help if you have questions before placing an order.

Yes. Many of our products include volume pricing. Eligible bulk discounts are displayed on the product page and applied when the required quantity is added to your cart.

Our fragrance oils are primarily designed for use in:

• Candles
• Wax melts
• Reed diffusers
• Room sprays
• Car air fresheners
• Other home fragrance products

If you plan to use a fragrance oil in cosmetics, perfume, soap, bath products, or another personal care product, you are responsible for ensuring the formulation is properly tested and complies with all applicable regulations.

Always review the IFRA Certificate available on the relevant product page for maximum usage guidance.

Yes. Our fragrance oils are vegan, cruelty free, and free from parabens.

Yes. We offer beginner friendly candle making and wax melt making kits designed to help you get started.

Unopened fragrance oils can generally last up to two years when stored correctly. Opened fragrance oils are best used within approximately twelve months.

Store fragrance oils in a cool, dry location away from direct sunlight, heat, and moisture.

A starter kit is a simple way to begin. It provides the main materials you need while helping you understand the basic candle making process.

We also recommend reading our candle making guides before beginning your first project.

For many candles and wax melts, fragrance oil is used at approximately 6% to 10% of the wax weight.

The correct amount depends on the wax, fragrance oil, product type, and IFRA guidance. Always check the wax manufacturer’s maximum fragrance load and perform your own testing.

Pillar wax is usually a suitable choice because it is designed to release from molds more easily.

Soy pillar wax is popular for plant based wax melts, while paraffin pillar wax is often selected for strong fragrance performance.

The correct wick depends on several factors, including:

• The wax type
• The container diameter
• The fragrance load
• The fragrance oil
• The use of color or additives

Use the wick guide on the relevant product page as a starting point. Always perform a complete burn test before selling a finished candle.

Fill the container with water and measure the water volume in milliliters. Multiply that measurement by approximately 0.8 to estimate the required wax weight in grams.

For example, a container that holds 100 ml of water may require approximately 80 g of wax.

This is only an estimate. The final amount may vary depending on the wax and fragrance load.

Candle performance can be affected by:

• An incorrect wick size
• Too much fragrance oil
• The pouring temperature
• The wax type
• The container size
• The cooling and curing conditions

Test one change at a time and keep clear records of each test batch.

Product liability insurance is strongly encouraged if you sell candles, wax melts, or other home fragrance products. Some retailers and online marketplaces may also require it.

Speak with a qualified insurance provider about the coverage required for your specific business.

Reed diffusers commonly use approximately 10% to 25% fragrance oil, depending on the fragrance oil and its IFRA guidance.

Use a base specifically designed for reed diffusers and test the formulation before producing larger quantities.

Room sprays are made by combining fragrance oil with a compatible room spray base. Some formulations may use up to 15% fragrance oil, but the correct percentage depends on the fragrance and its IFRA guidance.

Always perform stability, compatibility, and spray testing before selling the finished product.

Combine a compatible diffuser base with the appropriate amount of fragrance oil. The percentage will depend on the fragrance oil, container, and intended application.

Always review the relevant IFRA guidance and test the finished product for leakage, compatibility, and fragrance performance.

Use a base designed for the product you are making.

• Use a room spray base for room sprays.
• Use a reed diffuser base for reed diffusers.
• Use a compatible diffuser base for car air fresheners.

Do not assume that one base is suitable for every application.

Scented Supplies is currently an online retailer. Products can be viewed and purchased through our website.

We do not currently offer product samples. Please check the product page for available sizes and purchasing options.

Visit the out of stock product page and enter your email address in the back in stock notification form. We will email you when the product becomes available again.

Eligible customers may earn rewards on qualifying purchases through our rewards program. Visit our Rewards page for the latest details, exclusions, and redemption terms.

Scented Supplies
Unit D, 41W195 Railroad St
Pingree Grove, IL 60140
United States

Phone: +1 224-530-3021

Yes. Fragrance oils can be blended to create a custom scent.

If you plan to sell the finished product, you are responsible for ensuring the final blend is properly assessed, tested, labeled, and compliant with all applicable federal, state, and local requirements.

Finished products should include all safety warnings, instructions, ingredient information, business details, and other labeling required under applicable federal, state, and local laws.

Labeling requirements depend on the product type and how the product is marketed and used.

Available IFRA Certificates, Safety Data Sheets, and other technical documents can be found on the relevant product page.

Visit our Learning Center and Blog for guides, tutorials, inspiration, and best practices covering candles, wax melts, reed diffusers, room sprays, and other home fragrance products.